Customer Service is available 24 hours a day, 7 days a week through our interactive phone system, our website or with a Customer Service representative. We want to make it easy for you to get the information you need. If you have any questions or concerns about your gas service, please contact us by choosing the method that’s best for you.
If you prefer to use U.S. mail for an inquiry or to pay your bill, use the address below:
LCNGA
1010 Kershaw Camden Highway
Lancaster, SC 29720-7546
Phone: (803) 285-2045
General inquiries must first be directed to lisa.bonkowski@lcngasc.com The goal of our e-mail customer service team is to deliver the same quality service that you receive when you contact us by phone.
Monday– Friday
9:00 am–5:00 pm
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If you would like to submit a question or comment to us online, simply fill out the form below and a member of our staff will get in touch with you. If you are seeking residential or commercial service, please click here to fill out and submit our Online Service Application, or you can download an application and fax, mail, or bring it with you to any one of our three offices.
Main Office – City of Lancaster
1010 Kershaw Camden Highway
Lancaster, SC 29720-7546
Phone: 803-285-2045
Office Hours: Monday-Friday 9:00 a.m. – 5:00 p.m.
eMail: lisa.bonkowski@lcngasc.com
Indian Land Branch Office
9041 Northfield Drive
Fort Mill, SC 29707-6539
Phone: 803-548-4777
Office Hours: Monday-Friday 9:00 a.m. – 5:00 p.m.
eMail: lisa.bonkowski@lcngasc.com
Kershaw Branch Office
107 North Cleveland Street
Kershaw, SC 29067-1209
Phone: 803-475-6795
Office Hours: Monday-Friday 9:00 a.m. – 5:00 p.m.
eMai: lisa.bonkowski@lcngasc.com